Refund Policy

Last Updated: July 14, 2026

At Homepropland, we strive to provide reliable and transparent services. Please read our Refund Policy carefully before purchasing any subscription plan, enquiry credits or other paid services.

1. Subscription Plans

Subscription fees paid for premium plans, featured listings or other paid services are generally non-refundable once the plan has been activated.

2. Enquiry Credits

Enquiry credits used to access property owner, dealer or builder contact information are considered consumed once the contact details are successfully displayed or the enquiry is submitted. Used credits are not refundable.

3. Eligible Refunds

A refund may be considered in the following situations:

• Duplicate payment for the same service.
• Payment was successful but the purchased service was not activated.
• A technical error on our platform resulted in an incorrect charge.
• Any other situation where Homepropland determines that a refund is appropriate.

4. Non-Refundable Cases

Refunds will generally not be provided if:

• You change your mind after purchasing a subscription.
• You no longer wish to use the platform.
• Your subscription has expired.
• Your enquiry credits have already been used.
• Your account or listing is suspended due to a violation of our Terms & Conditions.

5. Refund Processing

If a refund request is approved, the amount will be processed through the original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the amount to appear in your account.

6. How to Request a Refund

To request a refund, please contact our support team with your payment details, transaction ID and the reason for your request. Each request will be reviewed on a case-by-case basis.

7. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

• Email: support@homepropland.com
• Phone: +91-9876543210
• Address: Jalandhar, Punjab, India